FAQs

FAQ - Frequently Asked Questions

Products

  1. What products are available for purchase on Blackmore IT's website? Blackmore IT offers a wide range of consumer IT products, including laptops, PCs, tablets, and smartphones.

  2. Does Blackmore IT offer any membership or subscription programs? At this time, Blackmore IT does not offer any membership or subscription programs.

  3. Does Blackmore IT operate a physical store or only online? Blackmore IT operates solely online, offering a seamless and efficient shopping experience without a physical storefront.

Warranty

  1. What warranty options are available for products purchased at Blackmore IT? We provide a standard 6-month Return-to-Base (RTB) warranty on all products. Additionally, you can opt for extended warranties with durations of 12, 24, or 36 months.

Shipping

  1. What shipping options are available for UK and international customers? For full details on our shipping methods and available options, please refer to our Blackmore IT Shipping Policy.

  2. Do international buyers need to pay import duties and customs fees? Yes, customers located outside the UK are responsible for any applicable import duties and customs fees imposed by their local authorities.

Returns & Refunds

  1. What is the return policy for Blackmore IT products? You can review our return policy and guidelines for returning items on our Blackmore IT Returns Policy page.

Payments

  1. What payment methods are accepted at Blackmore IT? We accept major credit cards, PayPal, and Klarna for secure and convenient payments.

Customer Support

  1. How can I contact Blackmore IT's customer support team? Our support team is available via:

Privacy & Security

  1. Where can I find Blackmore IT's privacy policy? Our privacy policy is available for review on the Blackmore IT Privacy Policy page, detailing how we handle and protect your personal data.

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